Privacy Policy
1. Who We Are
Venda ("we", "us", "our") is an online store builder platform for Nigerian small businesses and skilled workers, accessible at usevenda.app.
2. Information We Collect
We collect information you provide when you:
- Create an account — name, email address, password
- Build a store — business name, description, product details, contact information, phone number, WhatsApp number
- Make a payment — payment is processed by Paystack; we do not store card details
- Place an order — buyer name, phone, WhatsApp, email, delivery address
We also automatically collect basic usage data such as pages visited and device type to improve our service.
3. How We Use Your Information
- To create and manage your Venda account
- To power your online store and display it to your customers
- To process payments and send order confirmations
- To send important service updates and notifications
- To improve the Venda platform
4. How We Store Your Data
Your data is stored securely using Google Firebase — a trusted, enterprise-grade cloud platform with servers located in Belgium (EU), providing fast and reliable service for Nigerian users.
5. Sharing Your Information
We do not sell your personal information. We only share data with:
- Paystack — for payment processing
- Google Firebase — for data storage and authentication
- Law enforcement, only if required by Nigerian law
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Cookies
We use essential cookies to keep you signed in and maintain your session. We do not use advertising or tracking cookies.
8. Children's Privacy
Venda is not intended for users under 13 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 [email protected]
@venda_app on X